⚠️ This article is deprecated. For Bluetooth issues see the following article:
https://support.pluxbiosignals.com/knowledge-base/tp-link-ub500-bluetooth-support-troubleshooting/
Connectivity issue are often related to Bluetooth issues may occur when using onboard Bluetooth modules of your computer, due to incompatibilities between the biosignalsplux device and the Bluetooth module and its driver.
For this reason, we strongly recommend using the biosignalsplux USB Dongle which comes with your biosignalsplux kit. You can find further information in this article:
