Returns and Refunds

Our offices are closed to the public. In addition, we prioritise support case communication via e-mail to ensure a continuous...

While we always try to find a way to cover replacements within your warranty, it may not always be possible,...

Our knowledge base is available for everyone regardless of warranty period. However, if your hardware needs to be fixed or...

We offer a standard warranty period of 2 years for all kits and closed products (e.g. enclosed sensors), 3 months for individual components (e.g....

You can report port your warranty or replacement case to our team and we will get back to you within...